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Privacy Policy

Last Updated: November 2025

1. Introduction

SideNumber ("we," "us," "our," or "Company") is committed to protecting your privacy. We understand that you're using SideNumber to maintain your privacy and keep your personal information separate. This Privacy Policy explains how we collect, use, disclose, and otherwise process your information in connection with our app and services.

2. What We Collect

To provide the SideNumber service, we collect:

• Account registration information (email, password)
• Your virtual phone number and associated details
• Call and text message logs and metadata
• Contacts you add to the app
• Device information and app usage data
• Payment information for billing (encrypted)

3. What We Don't Collect

We respect your privacy by NOT collecting:

• Your real phone number (unless you choose to link it for features)
• Your location data (unless you enable location-based features)
• Your contacts' personal information beyond what you save in SideNumber
• Recordings of your calls (unless explicitly saved by you)

4. How We Use Your Information

We use the information we collect to:

• Provide and maintain the SideNumber service
• Route your calls and messages
• Process payments and manage billing
• Improve and optimize the app
• Provide customer support
• Comply with legal and regulatory requirements

5. Data Security & Encryption

We take data security seriously. Your messages, calls, and personal information are protected with industry-standard encryption. We implement multiple layers of security to ensure that your private number stays private and your communications remain confidential.

6. Retention Policy

We retain your call and message logs for as long as your account is active. You can delete individual messages or your entire message history through the app settings. When you delete your account, we permanently delete all associated data within 30 days, unless required to retain it for legal reasons.

7. Third-Party Services

We use third-party services (payment processors, analytics providers) to support SideNumber. We only share the minimum necessary information with these partners, and they are contractually obligated to protect your data.

8. Law Enforcement & Legal Requests

We may disclose information when required by law, court order, or valid legal process. We will notify you of such requests unless prohibited by law.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access your information
• Correct or update your information
• Delete your account and associated data
• Export your data
• Opt-out of certain data uses

To exercise these rights, contact us at [email protected]

11. Changes to This Policy

We may update this Privacy Policy as our services evolve. We'll notify you of material changes by updating the date and posting to the app.

12. Contact Us

Questions about privacy? Reach out to us:

SideNumber Privacy Team
Email: [email protected]